Possible enumeration values:

NameValueDescription
Login

1

NewTicket

2

NewComment

3

ChangeService

4

ChangeOperator

5

ChangePriority

6

DeleteTicket

7

NewCustomer

8

DeleteCustomer

9

ChangeCustomerProperty

10

CloseTicket

11

ChangeAvailabilityInAutomaticTicketAssignment

12

NewTrackTimeRecord

13

UpdateTrackTimeRecord

14

DeleteTrackTimeRecord

15